Terms & Conditions

Effective Date: January 1, 2025

 

INTRODUCTION

Welcome to the Ready Rides Fleet LLC website. These Terms of Use ("Terms") govern your access to and use of our website, online services, vehicle rental services, courier delivery services, customer portal, mobile application (when available), and related products and services. 

By accessing or using this website, requesting a quote, creating an account, renting a vehicle, scheduling a delivery, or using any Ready Rides Fleet LLC service, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. Company Information

Ready Rides Fleet LLC is a transportation services company providing:

  • Vehicle Rental Services
  • Professional Courier Delivery Services
  • Business Courier Accounts
  • Delivery Estimates
  • Vehicle Reservation Services
  • Order Tracking
  • Customer Rewards Program
  • Related Transportation Services
  • Our primary operating area is Sandy Springs, Georgia, and approved surrounding service areas.

2. Eligibility

To use our services, you must:

  • Be at least 18 years old to use the website.
  • Meet all applicable legal requirements to rent a vehicle or purchase delivery services.
  • Provide accurate and complete information.
  • Use the website only for lawful purposes.
  • Not impersonate another individual or business.
  • Comply with all federal, state, and local laws.
  • Vehicle renters must also satisfy all rental eligibility requirements outlined in the Rental Agreement.

3. Website Use

You agree not to:

  • Attempt to gain unauthorized access to our systems.
  • Upload malicious software.
  • Interfere with website functionality.
  • Copy website content without permission.
  • Use automated tools to scrape data.
  • Misrepresent your identity.
  • Submit false rental or delivery requests.
  • Violate applicable laws while using the website.
  • We reserve the right to suspend or terminate access for misuse.

4. Vehicle Rental Services

Vehicle rentals are subject to:

  • Vehicle availability
  • Driver approval
  • Identity verification
  • Insurance verification or purchase of an approved protection package
  • Completion of required agreements
  • Payment authorization
  • Inspection procedures
  • Company policies

Submitting a reservation request does not guarantee vehicle availability. Ready Rides Fleet LLC reserves the right to approve or deny rental applications at its discretion, consistent with applicable law.

5. Courier Delivery Services

Courier services are subject to:

  • Driver availability
  • Service area limitations
  • Package restrictions
  • Weather conditions
  • Road conditions
  • Safety considerations
  • Applicable laws

Delivery estimates are preliminary and may change after review of shipment details.

6. Estimates

Any estimate generated by our website is provided for informational purposes only.

Final pricing may vary due to:

  • Mileage
  • Fuel costs
  • Package weight
  • Package dimensions
  • Wait time
  • Multiple stops
  • Special handling
  • After-hours service
  • Tolls
  • Taxes
  • Additional requested services

A final quote will be provided before service is confirmed.

7. Customer Accounts

Customers may create online accounts to:

  • Reserve vehicles
  • Request deliveries
  • Track orders
  • View invoices
  • Review rental history
  • Participate in Ready Rewards

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately if unauthorized activity occurs.

8. Business Accounts

Business accounts may receive:

  • Simplified ordering
  • Faster estimate processing
  • Saved delivery information
  • Billing options (subject to approval)
  • Recurring route management

Business account approval is not guaranteed.

9. Payments

Customers agree to pay:

  • Rental charges
  • Delivery charges
  • Taxes
  • Fees
  • Protection packages (if selected)
  • Fuel charges (if applicable)
  • Additional authorized charges

Failure to make payment may result in cancellation of services and additional collection efforts as permitted by law.

10. Fuel Policy

Rental customers may choose:

Option 1

Prepay for fuel according to our current pricing.

OR

Option 2

Return the vehicle with the same fuel level received.

Failure to return the vehicle with the required fuel level may result in applicable refueling charges and related administrative fees as disclosed in the rental agreement.

11. Protection Packages

Protection Packages are optional unless otherwise required by your rental agreement or applicable law.

Coverage, exclusions, limitations, deductibles, and claim procedures are governed by the applicable protection package terms and rental agreement.

12. Personal Insurance

Customers may use qualifying personal automobile insurance, subject to:

  • Verification
  • Approval
  • Policy review
  • Coverage confirmation

Ready Rides Fleet LLC reserves the right to determine whether submitted coverage satisfies our rental requirements.

13. Vehicle Pickup & Drop-Off

Pickup and drop-off services are available only in approved service areas.

Additional fees may apply.

Delivery times are estimates and may be affected by:

  • Traffic
  • Weather
  • Driver availability
  • Road closures
  • Customer availability

14. Courier Deliveries

Customers are responsible for ensuring that:

  • Packages are properly packaged.
  • Shipment information is accurate.
  • Package contents are lawful.
  • Required signatures are available.
  • Delivery instructions are complete.

Ready Rides Fleet LLC reserves the right to refuse prohibited shipments.

15. Prohibited Shipments

Unless expressly agreed otherwise, customers may not use our courier service to transport:

  • Illegal items
  • Hazardous materials
  • Firearms (where prohibited)
  • Explosives
  • Controlled substances
  • Stolen property
  • Counterfeit goods
  • Live animals
  • Perishable items requiring specialized handling not offered by us
  • Any item prohibited by law

Customers are solely responsible for complying with all applicable shipping laws and regulations.

16. Order Tracking

Tracking information is provided for customer convenience.

Status updates may be delayed due to:

  • Cellular connectivity
  • System maintenance
  • GPS availability
  • Technical issues

Tracking times are estimates only.

17. Ready Rewards

Ready Rewards:

  • Has no cash value.
  • May not be transferred unless authorized.
  • May be modified or discontinued at any time.
  • Points may expire as described in the program rules.
  • Promotional offers may change without notice.

18. Intellectual Property

All website content is owned by Ready Rides Fleet LLC or its licensors, including:

  • Logos
  • Website design
  • Images
  • Graphics
  • Videos
  • Software
  • Documents
  • Marketing materials
  • Text
  • Customer portals

Unauthorized use is prohibited.

19. Third-Party Links

Our website may contain links to third-party websites.

Ready Rides Fleet LLC is not responsible for their content, policies, or practices.

20. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis to the fullest extent permitted by law.

While we strive to provide reliable services, we do not guarantee uninterrupted website availability or that every service request can be fulfilled.

21. Limitation of Liability

To the fullest extent permitted by law, Ready Rides Fleet LLC shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

22. Indemnification

You agree to indemnify and hold harmless Ready Rides Fleet LLC, its owners, employees, contractors, and representatives from claims arising from:

  • Your misuse of the website.
  • Your violation of these Terms.
  • Your violation of applicable law.
  • Information you provide.
  • Unauthorized use of your account.

23. Privacy

Your use of our services is also governed by our Privacy Policy.

Please review our Privacy Policy for information regarding how we collect, use, and protect your information.

24. Changes to These Terms

Ready Rides Fleet LLC may update these Terms at any time.

Updated versions will be posted on this website with a revised Effective Date.

Continued use of the website constitutes acceptance of the revised Terms.

25. Governing Law

These Terms shall be governed by the laws of the State of Georgia, without regard to its conflict-of-law principles.

Any legal action relating to these Terms shall be brought in a court of competent jurisdiction located in Georgia, unless otherwise required by applicable law.

26. Contact Information

If you have questions regarding these Terms of Use, please contact:

Ready Rides Fleet LLC
Sandy Springs, Georgia

Phone: (470) 778-8249

Email: support@gowithreadyrides.com

Website: www.gowithreadyrides.com

Acknowledgment

By using this website, creating an account, requesting a vehicle rental, requesting courier services, or otherwise using our services, you acknowledge that you have read, understood, and agree to these Terms of Use. If you do not agree to these Terms, please discontinue use of the website and our services.